Lustacious

Contacts

Address:
415 South California Street, San Gabriel, CA 91776
Get directions

Website:
lustacious.com

Phone number:
+1 626-286-8409

Categories:
Establishment   Shoe store  

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Reviews about Lustacious

• Steve Araujo

  Jun, 19 2018
  ★ ★ ★ ★ ★
  Great quality products, convenient and friendly staff. The customer service is very professional and it’s always a pleasure purchasing here! Highly recommended!
• Lex Bommer

  Jun, 06 2018
  ★ ☆ ☆ ☆ ☆
  I have spent several days and many hours going back and forth to simply exchange my order for the correct size. I have called this company several times and received no answer. I have gone back and forth with emails. They keep sending me the same response which is: I need to fill out the form in the box. I have informed them several times THAT THERE IS NO FORM!
  After days and hours spent on the phone, live chatting, and emails my issue has not even been close to resolved. Now they want me to spend MORE THAN HALF of the cost of the shoes to return them for an exchange. I have NEVER had such a HORRIBLE experience. NOBODY should ever have to spend this much time OR MONEY, on their Christmas vacation trying to make an exchange. Lustacious is unable to be reached by phone and they answer your emails when they are good and ready. I work for a small family business and when our customers are not satisfied, WE MAKE IT RIGHT!

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